
FAQs
Private
Label FAQs
Digital 
Store FAQs
A Digital Store is your very own online storefront where your community can shop curated, custom-designed merchandise. We handle everything—from design and product creation to hosting, order fulfillment, and shipping—so you don’t have to manage inventory or logistics. New products may be added regularly depending on the package you choose, giving your brand a fresh and exclusive collection year-round.
Print on Demand (POD) is a business model where sellers partner with a third-party provider to create and sell custom merchandise. The POD partner manufactures, packs, and ships each product as soon as someone orders from your online store. Products are made to order and use familiar, high-quality brands such as Gildan, Bella + Canvas, Comfort Colors, and more. Essentially, DBG creates the design and applies it to these products, so your customers receive custom pieces without you needing to hold inventory or manage fulfillment.
Your Digital Store will feature products from trusted print providers, including:
Printful
Printify
Apliiq
Tapstitch
DTG (direct to garment) printing, DTF (direct to film) printing, all-over- printing, oversized printing, embroidery, and custom personalization.
Yes! Your Digital Store is designed to stay open year-round so your community can shop anytime. You also have the option to refresh the store with new products each season, keeping your collection exciting and up to date.
Each product in your Digital Store is set at a retail price between 40-50%. When a customer makes a purchase, DBG handles wholesale production, fulfillment, and shipping costs. You earn a set commission on every sale, which is paid out to you quarterly. This way, your studio or brand earns revenue without carrying inventory or managing orders yourself.
All items are final sale once they are custom branded. However if something comes in faulted or errored, a report can be filed to receive a refund or reshipment.
Shipping times depend on the print provider and the type of product ordered. If your order includes items from multiple providers, they may arrive in separate shipments. Once an order is placed, it goes straight into production and is typically delivered within 1–2 weeks, depending on the product and provider. You’ll also receive tracking information for each shipment so you can follow your order every step of the way.
Yes, at an additional cost your store can have it’s own custom domain name. Otherwise it will be a personal generated Shopify link
Getting started is simple! First, you’ll receive a design form to fill out with details about your brand, community, and style preferences. DBG will then create your first round of product designs for your approval and build your online storefront. Once designs are finalized, you’ll receive a fully packed PR kit with social media ads and content to promote your launch. After your store goes live, your clientele can start shopping right away—and you’ll begin earning commissions on every sale.
Private label is a completely custom line for your brand. Every piece is individually cut, dyed, and sewn to order, then delivered together in one bulk shipment. Because it’s wholesale, you purchase in larger quantities (meeting minimum order requirements) at lower per-item costs. Advanced decoration options—like puff ink, appliqués, patched, and more—are also available to make your collection truly one of a kind.
12 pieces per color
Yes. Each garment is quoted at a base price, which includes one complimentary screen print location (up to 4 colors). Additional fees apply for advanced decoration techniques (such as puff ink, appliqués, or embroidery), extra print locations, or designs requiring more than 4 colors.
Production time is typically 4–5 weeks from the time your order is confirmed. Rush orders are available for an additional fee if you need your items sooner.
All items are final sale once they are custom branded
2T-6T
CXS-CXL
AXS-A4XL
A digital catalog is a curated online lookbook that showcases mock-ups of your products along with garment details, design specs, and notes on any custom decoration. The order form is a Google Form connected to your payment provider, making it easy to collect orders and payments from your customers before we place your bulk order.
Yes, we offer a couple of options for obtaining samples.
Pre-Production "Fit-KIT"
COST: Quoted item per piece price x 10 pieces
Pre-Production "fit-kits" are the perfect option for groups or teams that are pre-purchasing individual sizing ie. team jackets, etc. This is the best way to guarantee you will order the correct size of the exact garment from your bulk order
Receive 1 garment per size Childs XS-XL (5) and Adult XS - AX (5)
Option to add Adult A2X, A3XL, A4XL
Fit-Kit samples take approx 3 weeks for delivery
Samples cannot be returned for credit or refund
Spec Sample
(Stand alone pre-production sample — ordered before bulk order)
Cost: $150.00 per body style/garment
Perfect for those who want to see the exact product before committing to a bulk order
• Receive two physical “one-up” samples — one for you and one for your client
• Available only with stock fabric and colors (no custom colors or custom-content fabrics)
• Turnaround: 3 weeks for delivery
• Bulk order production will follow standard timelines after approval
• If a bulk order is placed as a result of your spec sample, 50% of the sample cost will be credited toward your order
• No refunds or credits if no bulk order is placed
• Samples are non-returnable